We are here to help you
Who is an unpaid Carer?
Our support for carers
Carers Assessments and Support PlansThis free service is all about getting you the help you need; it is a supportive process, where our staff will listen to you without judgement and will support you in the best possible way. You will have the chance to discuss your caring role and find out what help is available and how to access it. The support plan produced will identify the needs from the assessment and plan what is needed and how this can be done. For some carers it is a much needed lifeline as it puts their needs on track.
Support WorkAlthough caring can be deeply rewarding, it can also consume a lot of time and energy emotionally and physically. Support Workers are available to help and advise you.
Training delivered in person and onlineWe listen to what our carers need and want and design training that accommodates this The programme It is reviewed regularly and carers registered with us are encouraged to feedback on what we offer and make suggestions. We deliver training covering everything from contingency planning, wills and power of attorney and first aid.
Events and ActivitiesIt is important for carers to have a break from caring. We offer a range of events and activities which provide much needed time out for carers. The range on offer is based on what carers say they would like so we deliver everything from relaxation sessions to trips to national trust properties and days out to the seaside. The person you care for can also attend some of the activities. Please refer to our online calendar to find out more.
Our trained befrienders are here for you.Befrienders are friendly and non-judgmental, ready to listen and help. This service is an opportunity for you to have a regular check in with a matched volunteer to talk about anything on your mind. Befrienders can help you achieve personal goals, source local activities and help navigate services. They can also support you to build confidence and skills or just give you the time to be heard.
Parent Carers Story, Amy
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What does it mean to be an unpaid carer?An unpaid carer is anyone looking after a family member, friend or neighbour who needs help. They might have an illness, disability, physical or mental health problem, or addiction. A carer does not need to be living with the person they care for. Anybody can become a carer at any time in their life. Someone can be a carer for more than one person at a time. Carers can be any age, from young children to older people.
What can you do for me as a carer?We recognise that all carers are unique and your caring role will also be unique. We offer a range of support services that you can access. You can have an assessment, support over the phone, talk to a befriender, attend our events, activities or training. This support is totally up to you to take part in. you will also be issued a carers card that will help others understand you are a carer. It can also be used in an emergency and to get into local places for free or at a reduced cost. .
What help can I get for the person I look after?We only support unpaid carers registered with us, we don’t support the person you look after however, we will be able to signpost and give you information to access services that can help.
How do I plan for an emergency?What is planning for the future when you have a caring role? How can you start preparing for your loved ones if you can no longer offer support yourself? We offer Contingency Planning, a workshop or one-to-one session that will give you key practical information and guidance to create a personalised plan that suits and fits your needs. This will be invaluable if you were unable to continue your caring role on a short term or long-term basis.
Will you share my information with someone else?
We will never share identifiable information without your consent, including names, contact details, bank details or medical information. The only exception to this would be if somebody is at risk of significant harm to themselves or others, or if a crime is committed.
We are funded to carry out Carers Assessments on the behalf of Solihull MBC. If you request an assessment your information will be stored on the social services database.